A NEW APPROACH TO THE QUALITY ASSURANCE OF ACCOUNT VERIFICATION PROCEDURES IN NDHQ/AU

Authors
  1. Burton, R.M.H.
Corporate Authors
Operational Research and Analysis Establishment, Ottawa ONT (CAN) Directorate of Mathematics and Statistics
Abstract
Describes in detail a quality assurance (QA) methodology and a set of procedures that have been devised in support of a test or trial. The approach to be trialled is designed to replace the present system - where all travel claims are verified before payment - with one wherea random sample of claims is selected and verified. In addition to the QA methodology, a statistical information feedback-feedforward loop has been devised. The new quality assurance procedures will be trialled at the National Defence Headquarters Administrative Unit (NDHQ/AU) in 1992/93.
Report Number
ORAE-DMS-RN-5/92 — Research Note
Date of publication
15 Aug 1992
Number of Pages
34
DSTKIM No
93-00142
CANDIS No
127383
Format(s):
Hardcopy;Originator's fiche received by DSIS

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