SATISFACTION OF CRAD'S CLIENTS WITH R&D PROJECTS PERFORMANCE - A SURVEY

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Authors
  1. Gauvin, P.
  2. Large, D.W.
Corporate Authors
Chief of Research and Development, Ottawa ONT (CAN);Ottawa Univ, Ottawa ONT (CAN)
Abstract
A survey was conducted to determine the level of satisfaction of CRAD's clients with the performance of minor R&D projects. The returned questionnaires were analysed to determine which factors had the most impact on satisfaction. The returns also identify areas in which performance is perceived as high or low.
Keywords
CRAD;R&D;Client satisfaction
Report Number
CRAD-NOTE-9501 —
Date of publication
09 Jan 1995
Number of Pages
32
DSTKIM No
95-01463
CANDIS No
149860
Format(s):
Hardcopy;Document Image stored on Optical Disk

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