NORAD R/SAOC MODERNIZATION PROJECT. HUMAN FACTORS USABILITY REVIEW

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Authors
  1. Unger Campbell, G.
Corporate Authors
Defence and Civil Inst of Environmental Medicine, Downsview ONT (CAN);Unger Campbell and Associates, Delta BC (CAN)
Abstract
The report presents the results of a Human Factors usability review conducted by Unger Campbell on behalf of the North American Aerospace Defence (NORAD) Region/Sector Air Operations Centers (R/SAOC) Modernization projection. The review summarizes the usability issues and "lessons learned" gathered through interviews and group meetings with subject matter experts, reviews of the literature, heuristic usability evaluations of operations room systems, and demonstrations of the systems. Several air defence sites were visited. The reviewed systems span a range of development from well-established systems to not-as-yet-fielded systems. The body of this report is comprised of concepts, lessons learned, and other usability issues in air defence. The report provides an annotated reference list, a priority and compliance matrix for each identified usability item, and a summary of the main usability findings of the Corporate Information Management (CIM) study. The detailed usability issues identified in this report clearly indicate that design of air defence systems will benefit from application of Human Factors concepts and guidelines. The current and on-deck systems have not taken advantage of the Human Factors knowledge available and the resulting systems are unnecessarily difficult to use or are inadequate for their intended use. TRUNCATED
Keywords
Usability reviews;Recommendations
Report Number
DCIEM-96-CR-21 — Contractor Report
Date of publication
01 Jan 1996
Number of Pages
310
DSTKIM No
97-02141
CANDIS No
502301
Format(s):
Hardcopy;Document Image stored on Optical Disk

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