A HUMAN FACTORS FRAMEWORK FOR USER EVALUATION IN THE NORAD R/SAOC MODERNIZATION PROJECT. PART II: LITERATURE REVIEW

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Authors
  1. Matthews, M.L.
  2. Webb, R.D.G.
  3. MacLean, C.E.
  4. McCann, C.A.
Corporate Authors
Defence and Civil Inst of Environmental Medicine, Downsview ONT (CAN);Humansystems Inc, Guelph ONT (CAN)
Abstract
The document is the second part of a two part report of work on methods of evaluation for Human Factors carried out under contract to the Defence and Civil Institute of Environmental Medicine (DCIEM) as part of the North American Air Defense (NORAD) modernization of the Regional and Sector Air Operations Centres (R/SAOCs) Hughes AN/FYQ-93 computer system. The report provides an overview of the rationale and issues underlying the evaluation model proposed in Part I of the report and contains: - An outline of previous C2 findings relevant to evaluation of NORAD functions. - An analysis of the literature reviewed concerning the evaluation of complex dynamic information systems pertinent to Air Defence (AD) and Air Traffic Control (ATC). Key sections include: evaluation frameworks and models; measurement methods; details of important user and system evaluation domains; performance data of relevance to R/SAOC functions; and a summary of lessons learned from the literature. Annex A: The literature search and analysis methods and bibliography. Annex B. A summary overview of CANR familiarization activities and findings. TRUNCATED
Keywords
Mental workloads
Report Number
DCIEM-97-CR-04-PT-2 — Contractor Report
Date of publication
17 Feb 1997
Number of Pages
110
DSTKIM No
97-02714
CANDIS No
502978
Format(s):
Hardcopy;Document Image stored on Optical Disk

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