MEASURING PRODUCTIVITY OF POSTAL SERVICES IN THEATRES OF OPERATION

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Authors
  1. Provencher, M.
Corporate Authors
Operational Research Div, Ottawa ONT (CAN)
Abstract
The postal services provided in different theatres of operation were compared to one another using the data envelopment analysis (DEA) methodology. Productivity scores were obtained for each theatre. Those whose scores are low, are using minimal resources already. However, the underutilisation of personnel for these theatres of operation can benefit the units to which they are attached employing the individuals on other tasks in addition to the ones generated by postal services.
Report Number
ORD-PR-9709 — Project Report
Date of publication
01 Aug 1997
Number of Pages
31
DSTKIM No
97-04211
CANDIS No
506174
Format(s):
Hardcopy;Document Image stored on Optical Disk

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