ASSESSING MENTAL MODEL CONTENT AND FUNCTION: A METRIC OF EFFECTIVE CREW PERFORMANCE

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Authors
  1. Thompson, M.M.
  2. Jamieson, D.W.
  3. Hendy, K.C.
Corporate Authors
Defence and Civil Inst of Environmental Medicine, Downsview ONT (CAN)
Abstract
A key component of efficient decision making is the quality of the mental model that an individual holds and, in team environment, the ability to effectively communicate that mental model. This research details the development of a generic measure of effective crew performance. Our approach incorporated the central components of the Information Processing/Perceptual Control Theory (IP/PCT) Model (Hendy, 1995) with the existing literature on mental models, team performance, and crew resource management. The resulting metric was refined and partially validated in a simulator-based medical evacuation mission. Moreover, the methodology used in this study allowed us to determine important diagnostic information about the characteristics that distinguish highly from less proficient aircrew. In order to identify these characteristics, check pilots rated videotapes of each of 23 crews on their proficiency, choosing 6 highly, and 6 less proficient crews that were included in further analysis. Crewmember communications in these 12 tapes were then coded according to mental model categories detailed below.
Report Number
DCIEM-97-P-20 — Paper
Date of publication
01 Apr 1997
Number of Pages
9
DSTKIM No
99-00195
CANDIS No
510016
Format(s):
Hardcopy;Document Image stored on Optical Disk

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