CRM: More Than Just Talk, Talk, Talk, Talk.....

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Authors
  1. Hendy, K.
Corporate Authors
Defence and Civil Inst of Environmental Medicine, Downsview ONT (CAN)
Abstract
Traditional CRM training has placed great emphasis on how crews communicate. But what is the role of communication between crewmembers? The following piece was originally written in a brain storming attempt to put the role of communication into perspective within the often elusive concept called crew resource mangaement (CRM). The concepts that are discussed apply to single-seaters as well as multi-place crews. In 1994 our laboratory (The Toronto-based Defence and Civil Institute of Environmental Medicine or DCIEM) was tasked by the Canadian Forces Air Transport Group to investigate human factors issues in CC-130 Hercules operations. Our recommendations for improve safe flight performane in this fleet focused on two areas: - knowledge of aircraft systems, and - leadership/captaincy/decision making.
Keywords
Crew resource management
Report Number
DCIEM-97-P-56 — Paper
Date of publication
01 Mar 1998
Number of Pages
9
DSTKIM No
99-00894
CANDIS No
510933
Format(s):
Hardcopy;Document Image stored on Optical Disk

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