Use of both official languages in bilingual units

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Authors
  1. Provencher, M.
Corporate Authors
Operational Research Div, Ottawa ONT (CAN) Director Operational Research (Corporate, Air & Maritime)
Abstract
A methodology to assess the use of official languages and availability of services to DND employees and CF members in both official languages in bilingual units is proposed. It is a three-way evaluation: using information available in databases, on-site evaluations and questionnaires to individuals. A Data Envelopment Analysis using key measures obtained through these evaluations gives a performance rating to each unit.
Keywords
Data envelopment analysis
Report Number
ORD-DOR(CAM)-RN-2001-01 — Research Note
Date of publication
01 Feb 2001
Number of Pages
43
DSTKIM No
CA010916
CANDIS No
515278
Format(s):
Hardcopy;Document Image stored on Optical Disk

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