Trust in teams literature review


  1. Adams, B.D.
  2. Bryant, D.J.
  3. Webb, R.D.G.
Corporate Authors
Defence and Civil Inst of Environmental Medicine, Downsview ONT (CAN);Humansystems Inc, Guelph ONT (CAN)
This report reviews research literature pertaining to trust in small teams. In particular, the review relates scientific and military literature to trust, identifies factors impacting on the development maintenance of trust, explores measures and methodologies, and generates recommendations for a research program to study trust in small teams. Based on the review, the report identifies an important distinction between person-based and category-based trust and argues that both forms of trust are likely to play a critical role in military teams. The existing literature on trust and performance is reviewed, and current gaps in the literature are identified. We also argue that trust and Common Intent appear to be linked by a mutual association with mental models, and that understanding trust and mental models may prove a profitable area for both future research and theoretical development. A framework for research is proposed to examine the nature of trust in small teams, the factors impacting on the development and maintenance of trust, and the impact of trust on team process and performance.

Il y a un résumé en français ici.

Trust and Teams;Teams and Trust;Trust Literature Review;Trust;Teams
Report Number
DCIEM-CR-2001-042 — Contractor Report
Date of publication
01 Mar 2001
Number of Pages
Hardcopy;Document Image stored on Optical Disk

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