Trust Development in Small Teams

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Authors
  1. Adams, B.D.
  2. Webb, R.D.G.
Corporate Authors
Defence R&D Canada - Toronto, Toronto ONT (CAN);Humansystems Inc, Guelph ONT (CAN)
Abstract
This paper discusses the creation of a model of trust development within small military teams. This work has 3 sections. In the first section, the most recent literature relevant to the issue of trust in small teams is reviewed. Limitations of existing models relevant to trust in teams are considered. In the second section, a preliminary model of trust in small military teams is proposed. This model argues that person-based and category-based factors interact with contextual factors to influence judgements of trust. The third section discusses an effort to refine the preliminary model of trust development in small teams. Focus groups conducted with members and leaders of small military teams provided a strong informal validation of the model. Several factors hypothesized in the preliminary model to impact on trust development in small teams were supported by both qualitative and quantitative results. In addition, the process by which trust develops in small teams was also supported. Based on these results, several refinements were made to the preliminary model, and recommendations about future research are explored.

Il y a un résumé en français ici.

Keywords
Canadian Forces;Literature reviews;Model development;Trust Literature Review;Teams and Trust
Report Number
DRDC-TORONTO-CR-2003-016 — Contractor Report
Date of publication
07 Jan 2003
Number of Pages
96
DSTKIM No
CA022375
CANDIS No
519243
Format(s):
Electronic Document(PDF);CD ROM

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