Trust Within and Between Organizations – Considerations for CF Transformation

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Authors
  1. Hill, S.A.
Corporate Authors
Defence R&D Canada - Centre for Operational Research and Analysis, Ottawa ON (CAN);Operational Research Div, Ottawa ONT (CAN) Director Strategic Human Resources
Abstract
Trust is fundamental to effectiveness both within and between organizations in order to achieve the integrated vision of the future security environment. Although consensus is not difficult to achieve around this notion, the practicalities of putting it into effect are less clearly defined, less universally endorsed, and less understood than many might suppose. Drawing on the organizational, psychological, sociological, and other literatures, this paper outlines some of the critical ideas about trust that need to be made salient for decision makers within the Department of National Defence (and other security partners). Drawing upon multiple data sets, survey data is presented to outline areas where trust has been implicitly examined in Canadian Forces research, and to suggest some areas where more focused work would be beneficial. Recommendations for future work in the area of trust that will be of highest importance as the Canadian Forces and Department of National Defence move into a more integrated security community context are made.

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Keywords
Trust - Interpersonal and Interorganizational;Organizational Culture;Culture Change;CF Transformation
Report Number
DRDC-CORA-TM-2005-040 — Technical Memorandum
Date of publication
01 Nov 2005
Number of Pages
33
DSTKIM No
CA026587
CANDIS No
524464
Format(s):
Hardcopy;Document Image stored on Optical Disk

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