Trust vs. Confidence

Foi et Confiance

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Authors
  1. Adams, B.D.
Corporate Authors
Defence R&D Canada - Toronto, Toronto ONT (CAN);Humansystems Inc, Guelph ONT (CAN)
Abstract
This short theoretical paper works to distinguish the concept of trust from the concept of confidence. Although these terms are often used interchangeably and have some commonalities, this paper argues that they are different in several ways. A confidence judgement typically has a very specific referent, and is influenced by base rates and prior probabilities. A trust judgement has a broader scope and referent and is characterized by a specific lack of information, and by the need to take a “leap of faith” from what is known to what is unknown. Moreover, unlike confidence judgements (which can occur in many situation), trust is only an issue in the presence of risk, uncertainty, vulnerability and the need for interdependency with another person (Mayer et al., 1995). Without these situational antecedents, trust is not likely to come into play. In short, it is important to make a distinction between the concepts of trust and confidence.

Il y a un résumé en français ici.

Keywords
confidence vs. trust distinction;probability vs. disposition
Report Number
DRDC-TORONTO-CR-2005-203 — Contractor Report
Date of publication
28 Jun 2005
Number of Pages
24
DSTKIM No
CA026648
CANDIS No
524541
Format(s):
Electronic Document(PDF)

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