The Dimensionality of Trust

La Dimension de la Confiance

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Authors
  1. Adams, B.D.
  2. Sartori, J.A.
Corporate Authors
Defence R&D Canada - Toronto, Toronto ONT (CAN);Humansystems Inc, Guelph ONT (CAN)
Abstract
This report reviews the literature relevant to the dimensionality of trust, and more specifically, considers the relationship between distrust and trust. The concept of distrust is first defined then the two prevailing views about the dimensionality of trust/distrust are considered. This review explores and endorses the view that distrust and trust are two distinct but related constructs, each with bipolar dimension. Following from this, the factors that influence distrust as well as the consequences of distrust are explored. The next section reviews relevant models of distrust and presents a preliminary model of distrust in military teams. Finally, this report offers specific recommendations about how trust dimensionality can be incorporated into our program of research, and provides practical recommendations about how best to manage issues of trust and distrust within the CF.

Il y a un résumé en français ici.

Report Number
DRDC-TORONTO-CR-2005-204 — Contractor Report
Date of publication
30 Jun 2005
Number of Pages
104
DSTKIM No
CA026634
CANDIS No
524555
Format(s):
Electronic Document(PDF)

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