The Development and Validation of a Human Systems Integration (HSI) Program for the Canadian Department of National Defence (DND)


  1. Greenley, M.
  2. Scipione, A.
  3. Brooks, J.
  4. Salway, A.
  5. Dyck, W.R.
  6. Shaw, C.M.
Corporate Authors
CAE Professional Services, Ottawa (ON);Defence Research and Development Canada, Ottawa Ont (CAN);Defence Research and Development Canada, Ottawa ONT (CAN) Director Science and Technology Human Performance
From 2000 to 2004, Defence Research and Development Canada conducted multi-year Research and Development (R&D) activities under contract to develop, demonstrate and validate a Human Systems Integration (HSI) approach for the Canadian Department of National Defence (DND) with the aim to transition this approach to an operational program within the DND’s Material Acquisition and Support community. The foundation of an HSI Program was applied to 31 Defence acquisition projects from 2001-2004. Various components of the HSI Program were researched, developed, demonstrated, and iteratively improved. A cost-benefit analysis derived from this effort was used to determine whether a permanent HSI Program within the DND would be worthwhile. $3,331,000.00 was spent on exercising a full or partial HSI process. This resulted in $3,515,000.00 in immediate savings based on observed data, providing a 106% payback. The cost of HSI application compared with immediate savings plus at least $133,000,000.00 in extrapolated savings (based on the impact the application of HSI had on projected life cycle costs) resulted in a 4000% payback, suggesting that HSI is a worthwhile investment. The possibility in hundreds of millions of dollars in further downstream savings based on lives saved or re-engineering costs avoided also existed but was not calculated. This study found that HSI costs ranged from 4-20% of a project’s engineering budget and that Canada’s integrated approach to HSI, whereby anal

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Report Number
DRDC-CORPORATE-CR-2008-005 — Contractor Report
Date of publication
01 Sep 2008
Number of Pages
Electronic Document(PDF)

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