Improving Reliability Awareness to Support Appropriate Trust and Reliance on Individual Combat Identification Systems

Améliorer la connaissance de la fiabilité pour amener les utilisateurs à accorder un niveau de confiance approprié aux systèmes d’identification au combat et à y avoir recours judicieusement

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Authors
  1. Wang, L.
  2. Jamieson, G.A.
  3. Hollands, J.G.
Corporate Authors
Defence R&D Canada - Toronto, Toronto ONT (CAN);Virginia Univ, Charlottesville VA (US);Toronto Univ, Toronto ONT (CAN)
Abstract
Individual combat identification (CID) systems have been developed to help soldiers distinguish friends from foes in combat situations. However, these automated systems are not perfectly reliable. Previous studies have found that participants often do not rely properly on such systems and consequently their identification performance was not improved by them. We present an experiment that tested the effectiveness of providing aid reliability information to support participants’ appropriate trust in and reliance on a CID aid. The results indicated that participants had difficulty in estimating the aid reliability. Participants who were not informed of the aid reliability trusted in and relied on the aid feedback less than those who were aware of the aid reliability. Providing the aid reliability information led to more appropriate reliance on the aid. This research has implications for the design of interfaces for individual CID systems and the training of infantry soldiers.

Il y a un résumé en français ici.

Keywords
automation, combat identification, reliance, reliability, trust
Report Number
DRDC-TORONTO-SL-2008-194 — Scientific Literature
Date of publication
22 Sep 2008
Number of Pages
5
Reprinted from
Proceedings of the Human Factors and Ergonomics Society, 2008, p 292-296
DSTKIM No
CA032285
CANDIS No
531394
Format(s):
Electronic Document(PDF)

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