Canadian Forces in Joint Fires Support – Human Factors Analysis


  1. Coates, C.
  2. Torenvliet,G.
  3. Andrew, S.
Corporate Authors
Defence R&D Canada - Atlantic, Dartmouth NS (CAN);Esterline-CMC Electronic, Ottawa, ON (CAN)
The objective of this Human Factors analysis was: to focus on coalition aspects of Joint Fires Support; to identify potential issues where single force operational doctrine/ strategy/ culture/procedure/ policy differ when units are engaged in collaborative joint or coalition force Joint Fires operations;, and, to identify differences in principles that component members use to compare, predict, and direct resources, as well as Joint Fires Support success metrics. The analysis consisted of background research; data collection (Critical Decision Method and Structured Interviews); data synthesis and interpretation; development of issues, implications, and recommendations; and the development of requirements for tools to ameliorate the primary issues identified.The primary issues identified were: trust and confidence (headquarters effectiveness); trust and confidence (force employment); language; National Caveats; rules of engagement; tactics, techniques, and procedures; and training. Recommendations aimed at ameliorating the issues were identified. They included: exchange ofpersonnel; advanced planning tools; common standards and training curriculum; language support through technology; and coalition exercises. The tool requirements focused on tools to support: planning; language issues; and tools to enhance trust. None of the Subject Matter Experts interviewed were aware of any performance measures currently being used to measure joint fires support effectiveness.

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Report Number
DRDC-ATLANTIC-CR-2009-203 — Contractor Report
Date of publication
01 Aug 2010
Number of Pages
Electronic Document(PDF)

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