A tool for estimating the costs/benefits of teamwork in different C2 structures

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Authors
  1. Lafond, D.
  2. Tremblay, S.
  3. Dubé, G.
  4. Rousseau, R.
  5. Breton, R.
Corporate Authors
Defence R&D Canada - Valcartier, Valcartier QUE (CAN);Laval Univ, Quebec QUE (CAN)
Abstract
This paper presents a model and tool for estimating the cost and benefits of various team structures in Command and Control (C2). The method combines task analysis and data-driven modeling as a means to deal with effective team design in military C2. A hierarchical task analysis (HTA) identified the set of subtasks associated with different components of a simulated C2 task. For each team structure considered, we performed a task-to-agent mapping based on the HTA results in order to identify interpersonal task dependencies and identify the activities associated with each agent (taskwork, teamwork and interaction with tools). A mathematical model is then developed to quantify the impact of each element of that mapping on individual workload. Furthermore, the model specifies the effects of workload on team effectiveness as a function of interpersonal dependencies. The calibration of the model is based on an empirical study that tests two team structures. We then describe a tool based on this model and test its potential to estimate the effectiveness of other team structures in order to identify the optimal team design for the simulated C2 task. Finally, future work for expanding this team design tool to different C2 domains is discussed.
Report Number
DRDC-VALCARTIER-SL-2010-166 — Scientific Literature
Date of publication
01 Jun 2010
Number of Pages
25
DSTKIM No
CA034962
CANDIS No
534572
Format(s):
Electronic Document(PDF)

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