Developing a framework for estimating the costs/benefits of teamwork in C2

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Authors
  1. Breton, R.
  2. Lafond, D.
  3. Tremblay, S.
  4. Rousseau, R.
Corporate Authors
Defence R&D Canada - Valcartier, Valcartier QUE (CAN)
Abstract
This document presents amodeling framework for estimating the cost and benefits of various team structures in Command and Control(C2). The proposed strategy combines task analysis and data-driven modeling as a means to deal with effective team design in military C2. Ahierarchical task analysis (HTA) identified the set of subtasks associated with different components of a simulated C2 task. For each team structure considered, we performed a task-to-agent mapping based on the HTA results in order to identify interpersonal task dependencies and identify the activities associated with each agent (taskwork, teamwork and interaction with tools). A mathematical model is then developed to quantify the impact of each element of that mapping on individual workload. Furthermore, the model specifies the effects of workload on team performance as a function of interpersonal dependencies. The calibration of the model is based on an empirical study that tests two team structures. We then describe a tool based on this model and test its potential to estimate the effectiveness of other team structures in order to identify the optimal team design for the simulated C2 task. Finally, future work for expanding this team design tool to different C2 domains is discussed.

Il y a un résumé en français ici.

Report Number
DRDC-VALCARTIER-TR-2010-225 — Technical Report
Date of publication
01 Sep 2011
Number of Pages
108
DSTKIM No
CA035611
CANDIS No
535339
Format(s):
Electronic Document(PDF)

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