Seeking information within a system dynamics simulation – Relation between information types and decision making

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Authors
  1. Gagnon, J-F.
  2. Lafond, D.
  3. DuCharme, M.B.
  4. St-Louis, M-E.
  5. Tremblay, S.
Corporate Authors
Defence R&D Canada - Valcartier, Valcartier QUE (CAN);Laval Univ, Quebec QUE (CAN)
Abstract
Strategic decision making requires dealing with many factors related to each other in a complex fashion (Sterman, 2006). In this context, decision makers are prone to error due to their limited cognitive capacities (Simon, 1980). Systems thinking is an approach that seeks to augment understanding of complex issues by enabling individuals to “see” and “experience” the dynamics generated by complex systems with the help of diagrams and simulation tools (Richmond, 1993). Despite the use of systems thinking, there seems to a very strong tendency of our cognitive system to use heuristics. Indeed decision makers rarely examine dynamic models exhaustively (Gigerenzer, 2007). This study investigates how decision makers seek two types of information – action-oriented information and system-oriented information – and how this is related to performance in a strategic decision making context.
Report Number
DRDC-VALCARTIER-SL-2011-465 — Scientific Literature
Date of publication
01 Sep 2011
Number of Pages
1
DSTKIM No
CA036834
CANDIS No
536505
Format(s):
Electronic Document(PDF)

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