Knowledge Manageability – A New Paradigm

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Authors
  1. Simard, A.J.
  2. Jourdeuil, P.
Corporate Authors
Director Research and Development Knowledge and Information Management, Ottawa Ont (CAN)
Abstract
Although the knowledge society is evolving rapidly, uptake of knowledge management principles and practices in the public sector has lagged well behind that in the private sector. To help overcome this difficulty, the knowledge management mantra that industrial-era cultures must change in order for KM to succeed is reformulated into a new paradigm: Within an existing culture, how can knowledge management increase the value of organizational knowledge and the productivity of knowledge work? The paradigm uses the Cynefin sense-making framework as a foundation for knowledge manageability. Four knowledge manageability regimes are described: authoritative hierarchy (use of explicit knowledge is authorized through organizational decisions), organizational structure (explicit knowledge is codified and interpreted to structure and coordinate organizational processes), negotiated agreements (tacit knowledge is exchanged among individuals and within communities to validate new knowledge), and responsible autonomy (innate knowledge is voluntarily used by individuals to create new knowledge). Most organizations use all four regimes, each of which requires a different approach to management. The chapter also describes methods for transferring knowledge from one regime to another. The knowledge manageability framework encompasses a spectrum from dynamic, unstructured organizational environments to relatively inflexible, highly structured environments. It provides a robust, multi-dimensiona
Report Number
DRDC-CORPORATE-SL-2012-008 — Scientific Literature
Date of publication
01 Nov 2012
Number of Pages
51
DSTKIM No
CA036941
CANDIS No
536617
Format(s):
Electronic Document(PDF)

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