Critical competencies within the Public domain – Literature review

Compétences essentielles dans le domaine public – Analyse documentaire


  1. Brown, A.L.
  2. Adams, B.D.
Corporate Authors
Defence R&D Canada - Toronto, Toronto ONT (CAN);Humansystems Inc, Guelph ONT (CAN)
This literature review considers a range of relevant literature from scientific, military and academic contexts that speaks to the competencies required to work within the JIMP context (and specifically within the Public domain). In general, the most well developed lines of research looking into cross-cultural interactions rely on the terms “cross-cultural competence” and “cultural intelligence.” Skills identified in the literature as important to cultural competence include culture-specific skills (i.e., language ability, cultural knowledge) and culture-general skills. Culture-general skills are organized into the categories of individual characteristics (e.g., Big Five), motivation (e.g., willingness to engage), professionalism (e.g., stress management), problem-solving (e.g., conflict management), thinking skills (e.g., metacognitive knowledge), and social skills (e.g., relationship building). Impacts of cross-cultural competence in the CF include operational success, mission effectiveness and positive leadership. A number of models relevant to JIMP competence were identified from the literature and a framework for understanding the culture-specific and culture-general skills was developed for this report. The IMPPaCTS framework represents a potential starting point for plotting out the most relevant broad dimensions and the specific skills that make up each of these. Scales for measuring cultural competence as outlined by the IMPPaCTS framework were also identifie

Il y a un résumé en français ici.

JIMP;key comptencies;cross-cultural competence;cultural intelligence;Public;CF;culture;culture general skills;culture specific skills
Report Number
DRDC-TORONTO-CR-2011-081 — Contractor Report
Date of publication
01 Mar 2011
Number of Pages
Electronic Document(PDF)

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