A conceptual model to understand interagency trust – And an application to Comprehensive Approach (CA) missions

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Authors
  1. Thompson, M.M.
Corporate Authors
Defence Research and Development Canada, Toronto Research Centre , Toronto ON (CAN)
Abstract
Building and maintaining trust has been termed a critical prerequisite for effectiveness within the Comprehensive Approach to Operations (CA). However, there is remarkably little additional discussion concerning trust in the CA context. As a result, there is little depth of understanding of what trust is, its foundational properties and exactly why and how it is important to collaboration in CA missions. On a more practical level, this means that there is virtually no guidance as to how interagency trust may be achieved or maintained within CA teams, and little attention paid to the factors that can enhance or undermine trust. This paper seeks to add substance to the discussion by applying the trust research literature to the challenges of CA missions. I also present a conceptual model of interagency trust to better illustrate key concepts and their interrelation.

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Keywords
interagency trust;comprehensive approach missions;conceptual model
Report Number
DRDC-RDDC-2014-R148 — Scientific Report
Date of publication
01 Dec 2014
Number of Pages
36
DSTKIM No
CA040052
CANDIS No
801050
Format(s):
Electronic Document(PDF)

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