Investigating Virtual Social Networking in the Context of Military Interoperability – Year 3 Report and Overall Three Year Summary

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Authors
  1. Crebolder, J.
  2. Randall, T.
  3. Hunter, A.
  4. Coates, C.
  5. Torenvliet, G.
Corporate Authors
Defence R&D Canada - Atlantic, Dartmouth NS (CAN);Esterline-CMC Electronic, Ottawa, ON (CAN)
Abstract
Over a three-year research program, Defence Research and Development Canada – Atlantic investigated social networking technology with the aim of understanding this relatively new collaboration tool. The technology was assessed for potential benefits and issues within the context of information sharing, finding expertise, and team building for the Canadian Forces (CF). A requirements analysis was conducted on a number of military groups in Year 1, and an in-depth analysis was administered to a select group, the Training Development Officers (TDO), in Year 2. In Year 3 the TDO community was provided with an enterprise-level social networking platform (SABA People Cloud) in order to examine how the social networking technology was used, what features were important, and what issues, if any, existed. A number of data collection methods were employed including, questionnaire, experimentation, workshop, observation, and visual analytics. The results were compared to similar data collected from the publicly available Facebook social networking site (Facebook.com), where the TDOs had created their own Group and where they had become increasingly active. This report summarizes Years 1 and 2 of the program, and describes in detail the final year, Year 3. The work overall emphasizes the importance of ease of use and accessibility of social networking tools and suggests that this technology can be a viable and useful support to the CF.

Il y a un résumé en français ici.

Report Number
DRDC-ATLANTIC-TR-2012-255 — Technical Report
Date of publication
01 Aug 2013
Number of Pages
104
DSTKIM No
CA040595
CANDIS No
801659
Format(s):
Electronic Document(PDF)

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