Social Media in Emergency Management Capability Maturity Measurement

PDF

Authors
  1. Kaminska, K.
Corporate Authors
Defence Research and Development Canada, Ottawa Ont (CAN) Corporate Office
Abstract
In April 2013, Defence Research and Development Canada (DRDC) Centre for Security Science (CSS) initiated a project on Social Media in Emergency Management (SMEM) in order to address an awareness and expertise gap that exists within the Canadian emergency management community in the domain of social media and online collaboration. One of the outputs of the project was a maturity model that summarizes the main elements and characteristics necessary to build an increasingly mature SMEM capability.This letter explains how the SMEM maturity model was developed into an assessment tool and used to perform a measurement of SMEM maturity during the 2016 Canada-US Enhanced Resiliency Experiment, known as CAUSE IV. The measurement was performed at the request of the CAUSE IV experiment design team comprised of both US and Canadian stakeholders. The results presented in this letter are limited to the portions of the CAUSE IV experiment that focused on the use of digital volunteers to leverage social media data.
Keywords
social media;digital volunteers;humanitarian technology
Report Number
DRDC-RDDC-2016-L190 — Scientific Letter
Date of publication
10 Jun 2016
Number of Pages
14
DSTKIM No
CA042595
CANDIS No
803962
Format(s):
Electronic Document(PDF)

Permanent link

Document 1 of 1

Date modified: