Lessons Learned Performance Measurement – A Framework for Assessments


  1. Robinson, E.
Corporate Authors
Defence Research and Development Canada, Centre for Operational Research and Analysis, Ottawa ON (CAN)
In the summer of 2016 the Joint Lessons Learned (JLL) Branch Head at the Canadian Forces Warfare Centre (CFWC) requested that a study be undertaken in an effort to address the development of Lessons Learned (LL) programmes within the Department of National Defence (DND) and the Canadian Armed Forces (CAF). While LL programmes in DND/CAF report on their progress on a semi-regular basis, this reporting is not standardized nor is it methodologically consistent with each iteration. The aim of this report is to investigate which methods are most useful in measuring LL programme effectiveness in order to address this deficiency. As a result, this report presents a performance measurement framework for LL, which is a by-product of continuing efforts to develop the organizational learning portfolio within DND and the CAF. This study, therefore, does not present a standardized set of metrics for the LL process. Rather, a framework for developing metrics and a subsequent system of measurement is presented to address organizational differences and to address doctrinal deficiencies in assessments. This report outlines how the subsequent framework can be applied to any LL organization within DND and the CAF.

Il y a un résumé en français ici.

Lessons learned;joint lessons learned;military effectiveness;performance measurement;strategic analysis
Report Number
DRDC-RDDC-2017-R105 — Scientific Report
Date of publication
01 Aug 2017
Number of Pages
Electronic Document(PDF)

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