Navy Crew Automation Study

  1. Dikmen, M.
  2. Li, Y.
  3. Cao, S.
  4. Burns, C.
Corporate Authors
Defence Research and Development Canada, Toronto Research Centre , Toronto ON (CAN);University of Waterloo, Waterloo, Ont (CAN) Systems Design Engineering
We conducted an investigation of the impact of automation on crew performance in a picture compilation task. Two studies were conducted with university students. The first study explored 2 levels of automation and 2 crew configurations. In terms of percentage of tracks classified, participants in the high automation condition did not perform as well as participants in the low automation condition. In particular, participants in the high automation condition did not check the classifications of the automation adequately. No significant differences were found for crew configuration. The second study introduced an automation coach, to help improve performance in the high automation condition. However, the coach intervention did not improve performance. These studies confirmed the hazard of automation complacency when operators must work with high levels of automation. Further automation complacency seems to be an effect that is resistant to correction. Implementations of technology with high levels of automation should remain cognizant of the risk of automation complacency and the need to work diligently to overcome this effect. More research is required on how to best mitigate the effects of automation complacency.

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Automation and Crewing;Teamwork/Collaboration;Data Fusion;Recognized Marine Picture
Report Number
DRDC-RDDC-2019-C226 — Contract Report
Date of publication
01 Sep 2019
Number of Pages
Electronic Document(PDF)

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